Privacy & Terms
Information about quote requests, customer details, and how project photography may be handled by Little Fish Window & Gutter Cleaning.
Customer Information
Information submitted through quote request forms is used to review the enquiry, understand the service requested, assess location and access details, and respond to the customer.
Quote forms may request details such as name, phone number, email address, town or suburb, service required, property type, preferred contact method, job details, preferred timing, and optional photos.
Please do not submit sensitive personal information. Keep enquiry details and photos focused on the cleaning work and access requirements.
For quote, privacy, or photography notice enquiries, contact quotes@littlefishwindowcleaning.com or call 0456 764 001.
Little Fish Window & Gutter Cleaning takes reasonable precautions to protect customer information.
Customer enquiries, correspondence and job photographs are managed by the business owner using password-protected accounts and devices.
Customer information is used for legitimate business purposes and is not made publicly available, except where authorised or otherwise required by law.
Customer information is used to respond to enquiries, prepare quotes, arrange bookings, communicate about cleaning work and keep related business records.
Netlify Forms processes submissions made through this website, including optional attachments. Google Workspace is used for business email, including enquiry notifications and correspondence. These providers process information as part of delivering their services under their own terms and privacy policies.
Optional photos help us understand the cleaning work, site conditions and access requirements. They form part of the enquiry record; notification emails may include links to uploaded files. Please avoid images showing people, vehicle registrations, addresses, documents or other private details.
Uploading a photo for a quote does not give permission to publish it. Marketing preferences are recorded separately in the quote form. See the Photography & Marketing Disclosure below.
Little Fish Window & Gutter Cleaning does not currently have a routine deletion process for customer records. This does not mean that every record is kept permanently without exception.
Quote enquiries: Quote requests and customer correspondence may be retained for future reference, repeat business, customer service and recordkeeping. There is currently no automatic deletion process for these records.
Job photographs: Original job photographs may be retained as records of completed work, including before-and-after comparisons, and are not routinely deleted. Marketing use is subject to customer preferences and applicable permissions, as explained in the Photography & Marketing Disclosure below.
Netlify form submissions: Website enquiries and optional attachments are collected through Netlify Forms and may remain stored for ongoing business reference. No automatic deletion period is currently configured or promised for these submissions.
Business emails: Google Workspace is used for business correspondence. Emails may be retained for customer communication, future reference, accounting, insurance and dispute resolution. They are not routinely deleted.
Accounting and business records: Relevant records are retained to meet applicable accounting, taxation, insurance and legal requirements.
You may contact us to request access to, correction of or deletion of your personal information. Please tell us which enquiry, email, photograph or other record your request relates to.
Each deletion request is assessed individually, taking account of applicable legal requirements and legitimate recordkeeping needs, including accounting, insurance and dispute resolution. Deletion is not automatic, and some records may need to be retained. Deleting a Netlify form record does not automatically delete copies in email or other business records.
For privacy requests, email quotes@littlefishwindowcleaning.com or call 0456 764 001.
Customer Notice
Little Fish Window & Gutter Cleaning provides cleaning services and cleaning-related upkeep only, subject to access and the agreed quote scope. Services do not include building, plumbing, electrical, roofing or structural work, repairs, appliance servicing, inspections, certifications, fire-safety assessments or compliance checks. Customers should seek appropriately qualified advice where repairs, defects, safety concerns or compliance matters are suspected.
Customer Notice
Little Fish Window & Gutter Cleaning may take photographs of work areas before, during and after cleaning for job documentation, quality assurance and record keeping, where appropriate and subject to applicable privacy and consent requirements. Not every job will be photographed. Please raise any privacy or access concerns before work begins.
Marketing permission is separate from job documentation. Requesting a quote, providing enquiry photos or acknowledging this notice does not by itself give permission to use photos for advertising. The quote form lets you decline marketing use, ask to be contacted first, or allow non-identifying photos of completed work.
With permission, suitable completed-work photos may be used on our website, social media pages, online business listings and other promotional materials. Photos selected for publication should focus on the cleaning result and be reviewed for private details. Permission to use work photos is not permission to publish identifiable people, addresses, vehicle registrations or other personal information; separate permission would be needed for those details.
You can request a quote or book cleaning without giving marketing permission. If you leave the form preference unchanged, we must ask before marketing use. You may contact Little Fish Window & Gutter Cleaning to decline marketing use or change a previous preference. Please do so before publication where possible; we may not be able to recall printed materials or copies shared by others.
